Domestic Shopping
Danny Diamonds offers complimentary free express shipping on all domestic orders via USPS carrier. All packages must be shipped to a physical address and require an adult signature. We do not ship to P.O boxes. You will be provided with a tracking shipping number for your order. For overnight shipping reach out to us directly at info@dannydiamonds.com with your order confirmation number. We will provide you with overnight shipping costs once your order is processed and ready to ship. In stock items take up to 1-3 days for delivery. Out of stock items and custom order items please allow for 1-4 weeks for delivery. However, some custom orders may take more than 4 weeks to complete. Please see individual product description for turnaround times. Feel free to contact us at info@dannydiamnds.com for updates on your order.
INTERNATIONAL SHIPPING
Danny Diamonds ships internationally with a flat rate of $100. Most international shipments are subject to Customs Duty and Tax regulations specified by the designated country and are the responsibility of the buyer.
Returns & Exchange Policy
If you are not satisfied with your purchase form www.dannydiamonds.com, you may return or exchange within 7 business days from delivery received date. Returned items are only for in-stock items, this excludes custom order and watches. The buyer is responsible for return shipping and charges which are non-refundable. Items must be in unworn and undamaged condition, there should be no scratches or any signs of wear on any jewelry or watches, no alterations and in original packaging to be accepted. Any certificates where applicable must be included. Please allow 7-14 days for refunds to process. For shipping address information email us at info@dannydiamonds.com.
Custom Jewelry & Watches Policy
Custom jewelry and watches made to order items are non-refundable. This also includes any personalized items with any engravings, custom mountings and size alterations. In- stock items that are non-custom order with personalized modifications will not be accepted.
Disclaimer Policy
All diamond weights (ctw) are approximate unless accompanied with a G.I.A. certificate. Item images are enlarged to show details not size or color. Danny Diamonds is not responsible for typographical errors or images shown in all metal colors. Prices are subject to change without notice due to fluctuation in gold, diamonds and watch markets.
Watch Disclaimer
DD & CO offers pristine selection luxury watches both new, unworn and pre-owned timepieces of best available on the market. All trademarks and rights are reserved to Rolex Watches, Cartier, Hublot, Audemars Piquet, Franck Muller and other watch brands. We are an independent watch dealer and is not sponsored by, associated with and/or affiliated with Rolex and any other brands listed on our website. All of our watches come directly from authorized reputable dealerships and respected industry wholesalers.
Authenticity
All our watches are 100% factory original and we do not sell replicas. Unless specified, some watches contain natural aftermarket diamonds and accessories that are not original factory parts. Some watches contain box, papers and original factory warranty.
Limited Store Warranty
We offer a DD & CO Instore 1 Year Limited Warranty (Movement Only) on pre-owned factory and custom watches. Watches sold with factory card warranty (excluding custom watches) are covered solely by manufacturer remaining warranty.
All watch work is performed by expert watchmakers using factory authorized replacement parts. Some watches may not be covered by the manufacturer’s remaining warranty if original warranty card is not listed. The warranty is limited and will be not honored if there is evidence of abuse above the factory specified tolerances, which will void this this warranty including water damage. If the watch has aftermarket diamonds or modifications, there is no warranty on any water resistance/waterproof and watch is considered non water resistant/non waterproof.
Jewelry and watches purchased from dannydiamonds.com will include a complimentary insurance replacement appraisal. This jewelry appraisal document is accepted by most insurance companies, which mentions a description of the item and the estimated replacement value. We do not sell insurance and recommend you contact your insurance company for more details regarding purchasing insurance.
Our appraisals generally ensure that in an unfortunate instance of loss or theft of your fine jewelry/watch, the insurance company will provide you an exact replacement of the item according to the appraisal if your item is insured and up to date. The insurance company can rely on this appraisal to approximate an insured value for your piece of fine jewelry or watch. We are not affiliated with any insurance company.
Call us to get in touch with a team member who can assist.
We are available to assist 7 days a week:
MON-SAT: 11AM-8PM
SUNDAYS: 11AM-6PM
General Inquiries: (617)-549-8888